No—checkout as a guest is possible. Creating an account helps you track orders and view your history.

We support major secure payment methods available at checkout (e.g., iDEAL, credit/debit cards). The options shown at checkout are the most up to date.

We start processing quickly, so changes/cancellations aren’t guaranteed. Contact us ASAP via the Contact Page and we’ll do our best.

We currently ship within the EU. (Expanding soon!)

Most orders are fulfilled in 2–5 business days, then shipped. Total delivery time depends on destination and carrier. You’ll receive a tracking link once your order ships.

You’ll get a shipping confirmation email with a track & trace link.

You can return your order within 30 days of delivery.

Please submit your request via our Contact Page with your order number and the items you wish to return. We’ll confirm with instructions.

The Faithful Wear
Schokkershaven 12
3331MN Zwijndrecht
The Netherlands

Return shipping costs are at the customer’s expense. We recommend a trackable service.

Within 7 working days after we receive and inspect your return, refunded to the original payment method.

Yes—exchanges are possible for the same product in a different size or colour if available. Mention this when you contact us.

Personalised/custom items, digital downloads/gift cards, and earrings (hygiene) are non-returnable. Read the full policy here:Return & Refund Policy.

Still stuck? Send us a message via our Contact Page and we’ll get back to you as soon as possible.